Store Address
301 Pashupatinath, Sudama Nagar, 60 Feet Road, Bhayander West.
Thane – 401101
Call Us
+91 7303080462
Mail Us
wecare@pritfashion.com
Contact Us
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Frequently Asked Questions
We want you to feel as comfortable as you look beautiful!
Each outfit may have a slightly different fit depending on its design, fabric and silhouette. We recommend checking the size chart and product measurements before placing your order.
Still unsure? Reach out to us on WhatsApp at +91 7303080462 before purchasing. We'll be happy to guide you using the available product measurements.
Please note that choosing an incorrect size does not ordinarily qualify for a voluntary exchange, so taking a moment to check your measurements can make all the difference.
We understand that the little details are often what make you fall in love with an outfit!
At Prit Fashion, we make every effort to present our products accurately, including their colours, fabrics and detailing.
Slight differences in colour appearance may occur due to lighting and screen settings. Genuine handwork may also have minor natural variations that make each piece distinctive.
Every outfit has its own fabric and craftsmanship details, so please check the individual product description. Care recommendations may also vary by garment.
If you'd like to know more about a particular outfit before ordering, we're always happy to assist.
That depends on the beautiful ensemble you've chosen!
Our collection includes individual kurtas, two-piece co-ord sets, kurta-pant sets and complete three-piece outfits.
The product description clearly identifies the pieces included in your purchase.
A dupatta, matching bottom or accessory is included only when specifically mentioned in the product listing.
Jewellery, footwear and other accessories used for styling photographs are not included unless expressly stated.
We recommend checking the “What's Included” details before ordering so you know exactly what to expect.
Shopping with Prit Fashion is simple!
Choose your favourite outfit, select the available size and colour, add it to your cart and proceed to our secure checkout.
We currently accept prepaid online orders only, using the payment methods available at checkout.
Cash on Delivery (COD) is not available at present.
After successful order placement, you'll receive an order confirmation through the available communication channel.
Yes! Your favourite Prit Fashion outfits can reach you across India.
Standard shipping is included in our product prices for eligible and serviceable PIN codes across India.
Orders are generally dispatched within 2–3 working days after payment confirmation.
Estimated delivery usually takes 7–14 days from order confirmation, depending on your location and courier serviceability.
Once your order is dispatched, tracking information will be shared where available.
Delivery times are estimates and may vary during festivals, public holidays or unexpected courier delays.
For tracking assistance, simply share your order number with our Customer Care team.
We understand that sometimes you may want to make a last-minute change.
Once an order is successfully placed and paid for, voluntary cancellations are ordinarily not accepted.
If you've noticed an error in your delivery details or selected product, please contact us immediately at WeCare@pritfashion.com or +91 7303080462.
We'll review whether a correction is possible before dispatch, although changes cannot be guaranteed once order processing has begun.
Your rights to legally required remedies for defective, incorrect or unfulfilled orders remain protected.
Your trust matters to us, and we want every order to arrive as expected.
If you receive a damaged or defective product, an incorrect item, a size different from the one ordered, or an incomplete set, please contact us preferably within 48 hours of delivery.
Share your order number, a brief explanation and clear photographs of the issue where reasonably available.
Our team will review the information and arrange an appropriate remedy for an eligible claim. This may include a correction, replacement or refund, depending on the circumstances and applicable law.
We do not ordinarily offer returns or exchanges for a change of mind or an incorrectly selected size when the correct ordered product was delivered.
The preferred 48-hour reporting window does not limit valid statutory consumer rights, including claims involving defects discovered later.
For full details, please refer to our Returns, Exchanges and Refunds Policy.
We believe refund information should always be clear and transparent.
Once an eligible refund is approved following any reasonably necessary verification, Prit Fashion generally initiates it within 5 business days.
The refund is ordinarily sent to the original payment method used during checkout.
After initiation, the amount is estimated to reflect in your account within a further 4–8 days, depending on your bank or payment provider. Any shorter timeline required by applicable law will prevail.
If you have questions about a refund, we're happy to help you check its status.
Email: WeCare@pritfashion.com
Phone/WhatsApp: +91 7303080462
