Prit Fashion — Elegance You Can Feel.
Website: https://www.pritfashion.com
Last Updated: 25 October 2026
1. Introduction
At Prit Fashion, we aim to process orders efficiently and prepare products for timely dispatch.
This Cancellation Policy explains our rules regarding cancellation requests, order modifications and refunds arising from order cancellation.
2. Customer-Initiated Order Cancellation
Once an order has been successfully placed and payment has been completed, voluntary order cancellation is ordinarily not permitted.
Customers are requested to review the following details before completing payment:
- Selected product.
- Size and colour.
- Quantity.
- Product description.
- Delivery address.
- Contact information.
- Final payable amount.
Cancellation requests made solely because of a change of mind, personal preference or an ordering mistake are not ordinarily accepted.
3. Requests for Order Corrections
If you notice an error in your delivery address, contact details or selected order information, please contact Customer Care immediately.
Where an order has not been dispatched, we may be able to review the possibility of a correction.
However, modifications are subject to processing status, stock availability and operational feasibility.
Submitting a modification request does not guarantee that an order can be changed.
4. Cancellation by Prit Fashion
Prit Fashion may need to cancel an order in circumstances including:
- Product unavailability.
- Inability to fulfil the order.
- Payment authorisation failure.
- A verified fraudulent or unauthorised transaction.
- Inability to arrange delivery to the selected destination.
- A genuine listing or pricing error that prevents fulfilment on the stated terms.
- Other circumstances where cancellation is legally justified.
Where Prit Fashion cancels a successfully paid order because it cannot be fulfilled, the customer will be informed and an appropriate full refund will be arranged.
5. Refund for Cancelled Orders
Where a cancellation qualifies for a refund, Prit Fashion will generally initiate the refund within 5 business days after approval.
The refund will ordinarily be made to the original payment method used at checkout.
The estimated period for the refund to reflect in the customer’s account is an additional 4–8 days after initiation, depending on the bank, payment gateway or other payment service provider.
Any overriding statutory refund timeline will apply.
6. Payment Failure or Duplicate Transactions
If payment is debited but the order is not successfully created, customers should contact Customer Care with the transaction reference.
We will coordinate with the payment service provider to verify the transaction.
Eligible failed or duplicate payments will be reversed or refunded in accordance with applicable payment procedures and law.
7. Delayed, Defective or Incorrect Orders
The general restriction on voluntary cancellation does not remove the customer’s legal rights where:
- A product is defective.
- The delivered product is materially different from the description or order.
- An incorrect or incomplete order is supplied.
- Delivery or fulfilment gives rise to a legally recognised remedy.
These matters will be handled under our Returns, Exchanges and Refunds Policy and applicable Indian law.
8. Contact Us
For cancellation-related enquiries:
Prit Fashion
Email: WeCare@pritfashion.com
Phone/WhatsApp: +91 7303080462
Business Address:
301 Pashupatinath, Sudama Nagar
60 Feet Road, Bhayander West
Thane, Maharashtra – 401101, India
This Cancellation Policy is subject to applicable Indian consumer-protection laws.